FAQs
What is Harsidhi ?
An initiative by women, for women, with women.
What started by 3 women partners name Heena Tank, SonalMaru and PreetiDevaliya. with 6 women workers to make handicrafts and eco-friendly products as a means for their sustenance and empowerment, has now catapulted to an all women partnership firm with 30 women artisans, exporting hand crafted products across the world.
Is this safe to use in ?
100% safe as Indeed nature is man’s best friend.
Benefits to use clay products ?
Clay or earthen pottery and utensils when used for cooking, drinking and storage purposes reduces the acidity level of victuals (food and drink), as clay is alkaline in nature.
How to use kitchenware utensils ?
Clay pottery should not be empty and placed on the stove before cooking, as it might start to crack. There should be some food or water in it.
Never place hot clay utensil on cool surface or water. As it might also result in cracking.
How to Clean kitchenware utensils?
Try to avoid washing clay utencil with detergent or soap, as clay is porous and will accumulate chemicals in it. Try to wash it with hot water and brush.
What about breakage?
If you receive a damaged product, let us know within 48 hrs of receiving the product and we’ll get it replaced as soon as possible. And while using it, it’ll survive everything except slippery hands.
Return Policy ?
We check, re-check and then check again before we ship. Yet, it does so happen that you may occasionally wish to return your purchase, We will be happy to accept returns of any Damaged / Defective/Incorrect items, we request you to send us the image of the damaged/defective product along with the order number at info@mitticrafhouse.com or call us at +917424888999 within the first 48 hours post delivery of the product and we will reach back to you.
Refund Policy ?
The replacement is subject to the availability of the product in stock at the time request is raised. If in case we are unable to provide you with a replacement against your request, the refund will be initiated from our side and amount will be credited back into the original mode of payment within 7-10 working days.
How about shipping cost and delivery time?
Shipping cost vary on location and delivery time mostly 6-7 working days.
Do you take Wholesale order ?
Yes we do, mail your requirement along with product details to info@harsidhi.com
Do you take export order ?
Yes we do, mail your requirement along with product details to info@harsidhi.com
Do you make customized product ?
Yes we do, mail your requirement along with product details to info@harsidhi.com